Help Center

Go to amceo.app/renew, enter your license key, review the quote (with live currency conversion), and complete payment. You'll also receive reminder emails at about 30, 14, and 7 days before expiry, and when the grace period starts.

Each license activates on exactly one installed copy of AmCEO. LAN browser access for your team does not count as another installation. To move: back up your data, deactivate on the old computer (Settings → Deployment → Moving to a New Computer, or Settings → License), then install and activate on the new one.

Initial purchases have a 7-day money-back guarantee. Annual renewal payments are generally non-refundable once the new term begins. Full details: Refund Policy.

After expiry you get 14 days of grace. During grace and after soft-lock, you can still view and export existing data. Creating new records is blocked until you renew. Your business data remains on your device (or your Cloud Sync provider).

In AmCEO, open Settings and turn off the error / crash reporting toggle (on by default). When off, AmCEO does not send anonymous crash reports. Reports never include your business ledger data — only technical diagnostics such as error message, stacks, app version, OS, and a hashed machine id. See our Privacy Policy for details.

Download AmCEO, install it, and enter the license key from your purchase email when prompted.

Check your spam folder. If still missing, email support@amceo.app with your payment reference.

Yes. Core features work offline. License activation, optional AI, optional Cloud Sync, and renewal payments need an internet connection when you use those features.

Contact support@amceo.app with your current license key and desired plan.